General sales conditions

 La société Oliviers & Co SA au capital de 2 047 387.00 €, ayant son siège social à ZONE ARTISANALE DE PITAUGIER 04300 MANE immatriculée au RCS de MANOSQUE sous le numéro 404 375 461.

N° TVA : FR 86 419 894 142

General Sales conditions on https://oliviers-co.com/en website

 

Ordering on our website is possible if you are located and want a delivery on France and in the following countries:

 

Zone 1: Germany, Belgium, Netherlands and Luxembourg

Zone 2: Austria, United Kingdom, Ireland, Italy, Portugal and Spain (except specific territories)

Zone 3:  Denmark, Poland, Czech Republic, Sweden, Switzerland (custom fees have to be paid by the client).

Zone 4: Finland.

If you wish you can order by phone 00 33 (0) 4 92 70 83 39: monday to friday from 9 am to 5 pm.

 

 

Rates:

 

All the prices of the catalog are in Euros (VAT included).

 

In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums are not the responsibility of Oliviers&Co. SA. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and organisations in your country. We advise you to inquire about these aspects with your local authorities.

 

All orders, whatever their origin, are payable in euros.

 

The company Oliviers&Co. SA) reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price list in force at the time the order is validated and subject to availability.

 

The products remain the property of the company Oliviers&Co. SA until full payment of the price.

 

Attention: as soon as you take physical possession of the products ordered, the risks of loss or damage to the products are transferred to you.

 

 

Out of Stock Items:

 

We apologize for the inconvenience this may cause. If your item is out of stock we will contact you by e-mail to see how you would like the order handled. In case we can't provide a similar item with same quality and price or if you don't want this article, we will cancel your order and we will make a refund.

 

 

Shipping policy:

 

The delivery service in France is La Poste "Colissimo Suivi" - In France the package is delivered with a signature and in case of absence the package will be left to the nearest post office. - For 1, 2, 3 and 4 zone the package is delivered by La Poste providers. Shipments postage rates are automatically calculated according to the quantity and weight of the items ordered on the following price basis:

 

Mainland France, Corsica and Monaco

Standard delivery by Colissimo Domicile

For Metropolitan France (Lead time 2-3 working days), Corsica and Monaco (Lead time 3-4 working days)

from 0 to 500 g : 6,00€.
from 500 to 1 kg : 6,90€.
from 1 kg to 3 kg : 8,90€.
from 3 kg to 6 kg :10,90€.
from 6 kg to 10 kg: 13,90€.
from 10 to 30 kg : 16,60€.

 

Standard delivery by Colissimo Point Relai

For Metropolitan France (Lead time 2-3 working days), Corsica and Monaco (service not available)

from 0 to 500 g : 3,50€.
from 500 to 1 kg : 4,90€.
from 1 kg to 3 kg : 6,90€.
from 3 kg to 6 kg : 9,90€.
from 6 kg to 10 kg: 12,90€.
from 10 to 30 kg : 16,90€.

Free shipping for orders over 79 euros for standard deliveries in Metropolitan France, Corsica and Monaco.

 

EUROPE


Standard delivery by Colissimo Domicile Europe , for Zone 1 - 2 - 3 - 4.

 

Zone 1: Germany, Belgium, Netherlands, Luxembourg

Zone 2: Austria, United Kingdom, Spain (excluding specific territories), Portugal (excluding specific territories), Ireland, Italy

Zone 3 : Denmark, Poland, Czech Republic, Sweden, Switzerland (Switzerland: customs charges to be paid by the buyer)

Zone 4: Finland.

 

 

               zone 1   zone 2   zone 3   zone 4

 0 to 1 kg             12 €       14€50    15€60    17€90

 1 kg to 3 kg       13€20    15€80    18€60    21€30

 3 kg to 6 kg       15€90    18€90    22€90    25€90

 6 kg to 10 kg     17€90    20€90    25€90    29€50

 10 kg to 15 kg   18€30    21€50    27 €       30€80

 15 to 20 kg        21€60    25 €       33 €       36€90

 20 to 25 kg        24€90    28€50    39€50    42€90

 25 to 30 kg        27€90    32 €       45€60    48€30

 

Deadline of delivery : - For delivery in France, Corsica and Monaco the Oliviers & Co. Boutiques delivery deadline is 7 days after payment confirmation. - For delivery in 1, 2, 3 and 4 zones, Oliviers & Co. Boutiques deadline delivery is 1 month after payment confirmation.

 

Express delivery by Chronopost (Metropolitan France only, excluding Corsica and Monaco):

An order placed before 1pm working day will be delivered the next day before 1pm (except for the period between 20th and 24th December, the guarantee before 1pm is not guaranteed but the product will be delivered the next day), on working days only.
We offer two express delivery services:
i/Chrono 13 for home delivery (or to the address of your choice),
ii/Relay 13 for relay point delivery.


Tariffs applied:


Chrono 13 Tariff including VAT in euros
from 0 to 1 Kg 8,60€.
1-3kg 10,60€.
3 kg to 6 kg : 12,60€.
6 kg to 10 kg: 15,00€.
10 to 30 kg : 18,90€.

 


Relais 13 Tariff (incl. VAT) in euros
0 to 1 Kg 5,30€.
1-2kg 7,50€. 
3 kg to 6 kg : 9,00€. 
6 kg to 10 kg: 12,00€. 
10 to 30 kg : 15,90€.

 

In case of damage: Please write your reserves on the documents of the transporters or refuse the delivery and advise us by mail. This procedure is compulsory so that the article you have ordered can be exchanged or refunded, as well as the return costs, as quickly as possible. - We insure the goods until delivery place, nevertheless we can't be held responsible for an impossibility to deliver beyond our control (absence, mistake in address, etc...), please check the exactitude of delivery addresses. - Any inaccuracy leads to considerable delays and added costs which will be passed on the customer. - Any delay due to cases of absolute necessity (strikes, bad weather...) won't involve OLIVIERS&CO's responsibility.

 

Payment policy: You can pay by credit card, paypal and wire transfer. Check is not possible anymore.

 

  • Wire transfer: bank delails are sent to our customers once order is placed on the website. Products are shipped once payment is received on Oliviers & Co bank account

 

  • Credit card payment : the transaction and the payment are securised. The debit of your credit card is confirmed by your payment validation on the securised payment of Pay Pal and Paybox services. You receive from Paybox an e-mail to confirm the validation of our payment.

 

Exchange or Repayment (excluding shipping): For an exchange or repayment, you have 7 days from delivery date to return the untouched articles in their packing of origin, with an explanatory letter. You will have to support the return costs.

 

Litigation: The sale contract is governed by French law. Any dispute regarding the interpretation or the non-fulfilment of this contract will exclusively be the concern of the Commercial Court of Manosque (04100, France), only this court is of competent jurisdiction for the resolution of any dispute. According to the act "Informatique et libertés" from 6th July 1978, you have a right of access and correction of the data concerning yourself. Through our intermediary, you may receive offers regarding other companies or organisms, or be also informed about our offers via phone, letter or e-mail. If you don't agree with this, you just have to write to us (letter, fax, e-mail) and indicate your name, address and client n°. Proceed this way if you don't wish to receive commercial offers anymore. In order to exercise this right, please send your mail to: OLIVIERS&CO Service VPC ZA Pitaugier 04300 Mane, France.Tel : 33 (0) 492 70 83 39 e-mail : service-clients@oliviers-co.com To order in USA, the web site is https://www.oliviersandco.com/

Last edit on 3/24/2021